Privacy Policy

PRIVACY POLICY

BENK Fashion / B Fashion Brands highly values the protection of your personal data. In this Privacy Policy, we aim to provide clear and transparent information about how we handle personal data.

We do everything in our power to safeguard your privacy and therefore handle personal data with care.

BENK Fashion / B Fashion Brands complies with all applicable laws and regulations, including the General Data Protection Regulation (GDPR), which has been in effect in Europe since May 25, 2018. This means that we:

  • Process your personal data in accordance with the purpose for which it was provided, as described in this Privacy Policy;
  • Limit the processing of your personal data to only those details that are minimally necessary for the purposes for which they are processed;
  • Request your explicit consent if we add new data to our system;
  • Have taken appropriate technical and organizational measures to ensure the security of your personal data;
  • Do not share personal data with other parties unless it is necessary for the execution of the purposes for which it was provided;
  • Are aware of your rights regarding your personal data, want to inform you about them, and respect these rights;
  • Ensure that all physical mail and/or emails received by us, containing personal data, are handled and processed correctly;
  • Handle address changes and requests from customers to be removed from the system immediately and destroy such data;
  • Retain email history related to webshop orders for a maximum of one year, in order to reference the conversation history in case of questions or complaints.

As BENK Fashion / B Fashion Brands, we are responsible for processing your personal data. If, after reviewing our Privacy Policy, or in a more general sense, you have any questions or wish to contact us, you can do so via the contact information at the end of this document.

Processing of Customer Personal Data

Personal data of customers is processed by BENK Fashion / B Fashion Brands for the following purposes:

  • Administrative purposes;
  • Communication about purchases;
  • Executing or issuing a purchase;
  • Handling inquiries regarding your purchases.

The legal basis for processing these personal data is:

  • The agreed purchase.

For the above purposes, BENK Fashion / B Fashion Brands may request the following personal data from you:

  • Initials;
  • First name;
  • Middle name (if applicable);
  • Last name;
  • Address details (residence, house number, postal code, and city);
  • Phone number;
  • Email address;
  • Gender;
  • Country;
  • Date of birth.

Your personal data will be stored by BENK Fashion / B Fashion Brands for the duration of the agreement and only in the financial administration for a maximum of 7 years thereafter.

Processing of Webshop Customer Personal Data

Personal data of Webshop customers is processed by BENK Fashion for the following purposes:

  • Administrative purposes;
  • Executing or issuing an online purchase;
  • Handling inquiries regarding your purchases;
  • Handling returns, exchanges, and refunds.

The legal basis for processing these personal data is:

  • The agreed online purchase.

For the above purposes, BENK Fashion may request/use the following personal data from you:

  • Initials;
  • First name;
  • Middle name (if applicable);
  • Last name;
  • Address details (residence, house number, postal code, and city);
  • Phone number;
  • Email address;
  • Gender;
  • Country;
  • Date of birth;
  • Bank details.

Your personal data will be stored by BENK Fashion for the duration of the agreement and only in the financial administration for a maximum of 7 years thereafter.

Processing of Newsletter Subscriber Personal Data

Personal data of newsletter subscribers is processed by BENK Fashion for the following purposes:

  • Informing about promotions and events;
  • Customer surveys;
  • Inviting for meetings, such as customer research;
  • Assisting customers with questions and/or other comments;
  • Collecting reviews with the Kiyoh rating system, where we ask you to leave a review about our webshop and products.

The legal basis for processing these personal data is:

  • The newsletter sign-up form;
  • In-store sign-ups where permission is granted to receive newsletters.

For the above purposes, BENK Fashion may request the following personal data from you:

  • First name;
  • Middle name (if applicable);
  • Last name;
  • Email address;
  • Gender;
  • City;
  • Date of birth;
  • Address details (residence, house number, postal code, and city).

Processing of Employee Personal Data

Personal data of employees is processed by BENK Fashion (part of B Fashion Brands) for the following purposes:

  • Execution of the employment contract.

The legal basis for processing these personal data is:

  • The employment form;
  • The employment contract;
  • Employees' Facebook page.

For the above purposes, BENK Fashion (part of B Fashion Brands) may request the following personal data from you:

  • First name;
  • Middle name (if applicable);
  • Last name;
  • Phone number;
  • Address details (residence, house number, postal code, and city);
  • Email address;
  • Date of birth;
  • Salary details;
  • Copy of ID;
  • BSN (Citizen Service Number);
  • Bank details;
  • Facebook account (optional).

Your personal data will be stored by BENK Fashion/B Fashion Brands for the duration of the employment contract and only in the financial administration for a maximum of 7 years thereafter.

Disclosure to Third Parties

The data you provide to us may be shared with third parties if necessary for the execution of the purposes described above. For example, we use a third party for:

  • Sending newsletters and invitations;
  • Producing promotional content for actions and events;
  • Conducting customer and market research.

We never share personal data with other parties with whom we do not have a data processing agreement. With these parties (processors), we naturally make the necessary agreements to ensure the security of your personal data. Furthermore, we do not share data with other parties unless it is legally required and permitted. An example of this is if the police request (personal) data from us as part of an investigation. In such a case, we are required to cooperate and must provide the requested data. We may also share personal data with third parties if you give us written permission to do so.

Within the EU

We do not share personal data with parties located outside the EU.

Minors

We only process personal data of minors (persons under 16 years old) if written consent is given by the parent, guardian, or legal representative.

Retention Period

BENK Fashion/B Fashion Brands does not retain personal data longer than necessary for the purpose for which it was provided or as required by law.

Security

We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing. For example, we have taken the following measures:

  • All individuals who can access your data on behalf of BENK Fashion / B Fashion Brands are required to maintain its confidentiality;
  • We implement a username and password policy on all our systems;
  • Our systems are equipped with a virus scanner;
  • We pseudonymize and encrypt personal data if there is a reason to do so;
  • We make backups of personal data to be able to restore it in case of physical or technical incidents;
  • We regularly test and evaluate our measures;
  • Our employees are informed about the importance of protecting personal data.

Cookies

Cookies are small pieces of information stored by your browser on your computer. BENK Fashion uses cookies to recognize you during your next visit. Cookies allow us to collect information about the use of our services and improve and adapt them to the preferences of our visitors. Our cookies provide information regarding personal identification. Some cookies are also used by third parties, such as Google. These third parties analyze your website behavior and show you personalized communication, offers, and advertisements based on this. BENK Fashion/B Fashion Brands does not share personal information with these third parties, such as your name, address, email address, or other identifying details. You can configure your browser to prevent receiving cookies while shopping on benkfashion.com.

If you have any questions about B Fashion Brands' Privacy Policy, you can send an email to customer service (info@benkfashion.com). Our customer service will assist you if you need information about your data or if you wish to change it. If a change to our Privacy Policy is necessary, you will always find the most recent information on this page.

Rights Regarding Your Data

If you wish to view, modify, rectify, or delete your personal data that we have received from you, please exercise your rights through our customer service or in one of our stores. We may ask you to provide identification before we can respond to the aforementioned requests. More information about the GDPR and your rights can be found at: https://autoriteitpersoonsgegevens.nl.

Complaints

If you have a complaint about the processing of your personal data, we ask you to contact us directly. We will do our best to resolve this with you to your satisfaction. Additionally, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens), which is the supervisory authority in the area of privacy protection.

Questions

If you have any questions or comments following our Privacy Statement, please contact us!

Contact Details:

B Fashion Brands
Waterland 10
1948RK Beverwijk
Email: info@benkfashion.com

Changes to This Privacy Statement

We reserve the right to make changes to this privacy statement. It is advisable to consult this privacy statement regularly so that you are aware of these changes. This privacy statement was last updated on 10-06-2024.

PRIVACY POLICY

 

BENK places great importance on the protection of your personal data. In this Privacy Policy, we aim to provide clear and transparent information about how we handle personal data.  

We do everything possible to safeguard your privacy and therefore handle personal data with care.

 

BENK always complies with applicable laws and regulations, including the General Data Protection Regulation (GDPR), which has been in effect in Europe since May 25, 2018. This means that we, at a minimum, will:

 

- Process your personal data in accordance with the purpose for which it was provided, as described in this Privacy Policy;

- Limit the processing of your personal data to only those data that are minimally necessary for the purposes for which they are processed;

- Request your explicit consent if we need to add new data to our system;

- Have taken appropriate technical and organizational measures to ensure the security of your personal data;

- Not share personal data with other parties unless this is necessary for the execution of the purposes for which they were provided;

- Be aware of your rights regarding your personal data, inform you about them, and respect them;

- Ensure that all physical mail and/or email received, containing personal data, is handled and processed correctly;

- Immediately handle and destroy address changes and requests from customers to be removed from the system;

- Retain the email history of webshop orders for a maximum of one year to reference conversation history in case of questions or complaints.

 

As BENK, we are responsible for processing your personal data. If, after reviewing our Privacy Policy, or in a more general sense, you have any questions or wish to contact us, you can do so via the contact information at the bottom of this document.

 

Processing of Personal Data of Customers  

Personal data of customers are processed by BENK for the following purposes:  

- Administrative purposes;  

- Communication regarding purchases;  

- Execution or issuance of a purchase;  

- For questions regarding your purchases.

 

The legal basis for processing this personal data is:  

- The agreed-upon purchase.

 

For the above purposes, BENK may request the following personal data from you:  

- Initials;  

- First name;  

- Middle name;  

- Last name;  

- Address details (city, house number, postal code, and place);  

- Phone number;  

- Email address;  

- Gender;  

- Country;  

- Date of birth.

 

Your personal data will be stored by BENK for the above processing purposes for the duration of the agreement and thereafter only in the financial administration for a maximum of 7 years.  

 

Processing of Personal Data of Webshop Customers  

Personal data of webshop customers are processed by BENK for the following purposes:  

  1. Administrative purposes;  
  2. Execution or issuance of an online purchase;  
  3. For questions regarding your purchases;  
  4. For returns, exchanges, and refunds of your purchases.

 

The legal basis for processing this personal data is:  

- The agreed-upon online purchase.

 

For the above purposes, BENK may request/use the following personal data from you:  

- Initials;  

- First name;  

- Middle name;  

- Last name;  

- Address details (city, house number, postal code, and place);  

- Phone number;  

- Email address;  

- Gender;  

- Country;  

- Date of birth;  

- Bank details.

 

Your personal data will be stored by BENK for the above processing purposes for the duration of the agreement and thereafter only in the financial administration for a maximum of 7 years.

 

Processing of Personal Data of Newsletter Subscribers 

Personal data of newsletter subscribers are processed by BENK for the following purposes:  

- Informing about promotions and events;  

- Customer research;  

- Approaching you for meetings, such as customer research;  

- Providing friendly assistance with any questions or other comments;  

- Collecting reviews with the Kiyoh rating system. We will ask you to leave a review about our web store and products.

 

The legal basis for processing this personal data is:  

- The subscription form for the newsletter;  

- Registration via the cash register where permission is given to receive newsletters.

 

For the above purposes, BENK may request the following personal data from you:  

- First name;  

- Middle name;  

- Last name;  

- Email address;  

- Gender;  

- City;  

- Date of birth;  

- Address details (city, house number, postal code, and place).

 

Processing of Personal Data of Employees 

Personal data of employees are processed by BENK for the following purposes:  

- Execution of the employment agreement.

 

The legal basis for processing this personal data is:  

- The employment start form;  

- The employment agreement;  

- Employees' Facebook page.

 

For the above purposes, BENK may request the following personal data from you:  

- First name;  

- Middle name;  

- Last name;  

- Phone number;  

- Address details (city, house number, postal code, and place);  

- Email address;  

- Date of birth;  

- Salary information;  

- Copy of ID;  

- BSN number;  

- Bank details;  

- Facebook (optional).

 

Your personal data will be stored by BENK for the above processing purposes for the period you have an employment agreement with BENK and thereafter only in the financial administration for a maximum of 7 years.

 

Provision to Third Parties  

The data you provide to us may be shared with third parties if necessary for the execution of the described purposes. For example, we use third parties for:  

- Providing newsletters and invitations;  

- Delivering promotions and events;  

- Conducting customer and market research.

 

We never share personal data with other parties with whom we have not entered into a data processing agreement. With these parties (processors), we naturally make the necessary agreements to ensure the security of your personal data. Furthermore, we do not provide data to other parties unless this is legally required and permitted. An example of this is that the police may request (personal) data from us in the context of an investigation. In such a case, we are required to cooperate and are also obligated to provide this data. Additionally, we may share personal data with third parties if you provide us with written permission.

 

Within the EU 

We do not provide personal data to parties located outside the EU.

 

Minors  

We process personal data of minors (individuals under 16 years of age) only if written permission has been given by the parent, guardian, or legal representative.

 

Retention Period  

BENK does not retain personal data longer than necessary for the purpose for which it was provided or as required by law.

 

Security  

We have taken appropriate technical and organizational measures to protect your personal data from unlawful processing. For example, we have taken the following measures:  

- All persons who can access your data on behalf of BENK are obligated to maintain its confidentiality;  

- We have a username and password policy for all our systems;  

- Our systems are equipped with a virus scanner;  

- We pseudonymize and encrypt personal data when there is reason to do so;  

- We make backups of personal data to restore them in case of physical or technical incidents;  

- We regularly test and evaluate our measures;  

- Our employees are informed about the importance of protecting personal data.

 

Cookies  

Cookies are small pieces of information that are stored by your browser on your computer. BENK uses cookies to recognize you during your next visit. Cookies allow us to collect information about the use of our services and to improve and adapt them to the preferences of our visitors. Our cookies provide information related to personal identification. Some cookies are also used by third parties, such as Google. These third parties analyze your website behavior and use this information to show you personalized communication, offers, and advertisements. BENK does not share personal information with these third parties, such as your name, address, email address, or other identifying data. You can configure your browser to not receive cookies while shopping at benk.com.

 

If you have any questions about the Privacy Policy of BENK, you can send an email to customer service (info@benkfashion.com). Our customer service team will assist you if you need information about your data or if you wish to change it. If changes to our Privacy Policy are necessary, you will always find the most recent information on this page.


Rights Regarding Your Data  

If you wish to view, modify, rectify, or delete your personal data that we have received from you, or if you wish to exercise any of your rights, we ask that you do so through our customer service or at one of our stores. We may ask you to verify your identity before we can comply with such requests. For more information about the GDPR and your rights, visit: https://autoriteitpersoonsgegevens.nl

 

Complaints 

If you have a complaint about the processing of your personal data, we ask that you contact us directly. We will do our utmost to resolve this with you to your satisfaction. You also have the right to file a complaint with the Dutch Data Protection Authority, the supervisory authority in the field of privacy protection.

 Questions 

If you have any questions or comments after reading our Privacy Statement, please contact us at info@benkfashion.com

 

Contact Details

BENK 
Waterland 10
1948RK Beverwijk 

Email: info@benkfashion.com

 

Changes to this Privacy Statement

We reserve the right to make changes to this privacy statement. We recommend that you regularly consult this privacy statement to stay informed of any changes. This privacy statement was last updated on 10-06-2024.